What correction did SrA Smith need to make after realizing she was only seeing the month of April?

The most appropriate correction SrA Smith needed to make after realizing she was only seeing the month of April is to use the Month Down Arrow to select March. This action directly addresses the issue of being limited to viewing only April by allowing her to navigate back to the previous month on a calendar or date selection tool.

Using the Month Down Arrow is a common feature in many software applications, enabling users to easily switch between months without having to go through repetitive or complicated processes. This solution is effective and efficient, directly resolving the problem that SrA Smith encountered.

Selecting April from the options wouldn’t be a corrective action since she is already viewing that month. Contacting IT Support may be unnecessary for the issue at hand, as it is a simple navigation problem rather than a technical malfunction. Retrying multiple times does not provide a clear corrective measure and could lead to further frustration without actually addressing the root of the issue.